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Frequently Asked Questions
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How Do I Get Help
Our Support Are Online 24/7 And Ready To Answer Any Of Your Question
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Do I Need KYC Document?
If the legal requirements arise in future you may be asked to provide the identity documents (Photo ID, Address Proof, Passport, Driving License... etc) for your identification for initiating the process of KYC.
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Is There A Withdrawal Fee?
No, There Is No Withdrawal Fee. All Our Commission Are Taken Before Crediting Your Portfolio
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Is There An Insurance Policy?
Yes, for investments above $4,000. Elevate miner will take full responsibility if any issue arise in the future.
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How Long Does It Take To Confirm My Deposit?
Deposits Are Confirmed In Less Than 3 Hours Of Transaction But Might Take Longer On Non-Business Days
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How Do I Activate My Account?
Once Your Account Is Registered And It Becomes Active and Fundable
Team
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Walter White
Chief Executive Officer
Sarah Jhonson
Product Manager
William Anderson
CTO